Category A - In-Store Opportunity

Nutritionist

Job Types: Full-Time/Part-Time, Permanent

Location - Port Credit/Erin Mills, Mississauga, Ontario

Village Vitamin Store is Canada's growing chain of Health, Wellness and Beauty stores. As we have different branches, we are also known as Village Health Food & The Vitamin Store. Each of our stores are manned by qualified and highly experienced pharmacists who advise customers on their health and wellness needs. 

We are looking for a Nutritionist to join our Vitamin Store Team.

Requirements:

  • Experience & Knowledge of vitamins, supplements, homeopathic, herbs is preferred.
  • Preferred Education - Certified Nutritional Practitioner.
  • Minimum 1 Year experience in retail environment.
  • Ability to multi-task.
  • Provide excellent customer service to meet customer’s needs in stores.
  • Cash handling & Merchandising Skills.
  • Attention to Details, Team Player and Interpersonal Skills.

Please send your application with your Resume (PDF Format) and Cover Letter to

sumir.ghai@pharmahealth.ca

Thank you.

The Vitamin Store

 

Category B - Back-Office Opportunity

E-Commerce Customer Service Representative

Job Types: Full-Time/Part-Time, Permanent

Location - Port Credit, Mississauga, Ontario

Roles & Responsibilities

  • Communicate effectively with customers over the phone
  • Respond to a high volume of customer service email inquiries and live chat
  • Guaranteeing each customer receives excellent service and ensuring the customer feels satisfied and valued
  • Answer general customer inquiries and resolve issues regarding orders, shipping, products, etc.
  • Additional duties and tasks will be assigned.

Skill Requirements

  • Demonstrates high degree of professional written and oral communication
  • Provide excellent customer service skills and exceed customers' expectations. Utilize multiple internal platforms to ensure optimized performance and solutions to customer inquiries
  • High level of attention to detail and accuracy, while maintaining speed and efficiency
  • Engage in productive time management to fulfill essential job functions
  • Adhere to company policies on pricing, shipping and discounts

Qualifications:

  • 1 – 3 years experience, preferably in retail, customer service or E-commerce
  • Experience with CRM and e-Commerce platforms is a plus
  • Knowledge of Vitamins/Supplements is an added advantage
  • Proficiency in English with professional oral and written communication skills
  • Tech savvy
  • PC Skills
  • 50 WPM (MINIMUM)
  • Proficient in Word, Excel (plus)

You:

  • Have proven work ethic with utmost integrity
  • Reliable and hard-working
  • Attention to detail
  • Self-aware and eager to learn
  • Upbeat and friendly

Please send your application with your Resume (PDF Format) and Cover Letter to

sumir.ghai@pharmahealth.ca

Thank you.

The Vitamin Store

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